Fixing missing Apple/Spotify Profile IDs

If you see that one of your releases is in distribution error due to a missing Apple/Spotify ID, here is how to fix it most easily:

• Go to Rights Holders > Artists > the artist missing an Apple/Spotify profile ID.
• Enter their ID(s).
• Save your work.
• Go to the release’s Distribution page (NOT the main Distribution section; it’s rather the Distribution tab/section of a specific release when you’re viewing that release).
• Look at the Error tab and select all DSPs that you wish to update.
• Use the Options menu located at the top (not the one on the DSP row; the one at the top) and select “Update metadata”.
• Type “update” and send.

Note: if you cannot find the artist in Rights Holders > Artists please open a support ticket and indicate:

• The release ID or UPC
• The name of the artist