Knowledge Base
Find answers to common questions and learn more about our services
Tik Tok artist verification
Required Assets For Distribution
How to create track splits within the platform after the song has been distributed?
How do artists get verified on Spotify?
Requesting a YouTube Official Artist Channel (OAC)
Calientalo Media Mobile App (Video Presentation)
Spotify Discovery Mode
Snapchat Artist Verification
Migration Process and Expected Timeline
Migrating Your Catalog to Calientalo Media
Track Linking
Why a release appears live on Spotify after you sent a takedown
Lyrics are not displaying on the DSP
The artist is on the Spotify Watchlist
Fixing missing Apple/Spotify Profile IDs
DSP contacts for 3rd party Infringement
How to publish a video on VEVO
Creating Videos
Unauthorized Content for UGC DSPs (YouTube CID, Facebook RM, TikTok)
Display Label Name on YouTube Art Tracks
Violation of YouTube Content ID’s Monetization Guidelines
Whitelisting a YouTube Channel
Why is my music muted in a TikTok video?
SoundCloud Monetization Territories
Why is my music is muted in a Facebook or Instagram video?
Whitelisting a Facebook Page or Instagram Account
How to change an artist’s name
How to edit the release date after distribution
Pre-Orders & Instant-Gratification for Apple Music
How do I get my Spotify URI before the Release Date?
Here are the steps to filter your releases. 1. Navigate to your music page by selecting Assets > Music from the left-hand sidebar 2. Click the filter option 3. Select the specific filter you want to ...
Can I re-distribute a release after a takedown?
Submitting copyright violations to Calientalo Media
Filing a DMCA Counter Notification
View the complete list of digital service providers (DSPs) supported by Calientalo Media.
Check which audio file formats are supported for distribution.
Learn how to maintain your streaming history and data when migrating your catalog to Calientalo Media.
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