Knowledge Base

Find answers to common questions and learn more about our services

Tik Tok artist verification

Required Assets For Distribution

How to create track splits within the platform after the song has been distributed?

How do artists get verified on Spotify?

Requesting a YouTube Official Artist Channel (OAC)

Calientalo Media Mobile App (Video Presentation)

Spotify Discovery Mode

Snapchat Artist Verification

Migration Process and Expected Timeline

Migrating Your Catalog to Calientalo Media

Track Linking

Why a release appears live on Spotify after you sent a takedown

Lyrics are not displaying on the DSP

The artist is on the Spotify Watchlist

Fixing missing Apple/Spotify Profile IDs

DSP contacts for 3rd party Infringement

How to publish a video on VEVO

Creating Videos

Unauthorized Content for UGC DSPs (YouTube CID, Facebook RM, TikTok)

Display Label Name on YouTube Art Tracks

Violation of YouTube Content ID’s Monetization Guidelines

Whitelisting a YouTube Channel

Why is my music muted in a TikTok video?

SoundCloud Monetization Territories

Why is my music is muted in a Facebook or Instagram video?

Whitelisting a Facebook Page or Instagram Account

How to change an artist’s name

How to edit the release date after distribution

Pre-Orders & Instant-Gratification for Apple Music

How do I get my Spotify URI before the Release Date?

Here are the steps to filter your releases. 1. Navigate to your music page by selecting Assets > Music from the left-hand sidebar 2. Click the filter option 3. Select the specific filter you want to ...

Can I re-distribute a release after a takedown?

Submitting copyright violations to Calientalo Media

Filing a DMCA Counter Notification

View the complete list of digital service providers (DSPs) supported by Calientalo Media.

Check which audio file formats are supported for distribution.

Learn how to maintain your streaming history and data when migrating your catalog to Calientalo Media.

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